At Vaola (formerly mysportworld) You can only order through our website. When you face challenges or questions about or during the ordering process, we gladly help you out. The best is for you to call us in case of problems during the order process, as long as it's possible for you. You can reach us Monday to Friday from 10:00 to 18:00 O'clock at 0049 30/347 43 40 61. Direct aid for most of the following points:
- Deleting Cookies and Cache of the Browser (Find here the instructions concerning most of the internet browsers: Google Chrome, Firefox or Internet Explorer)
- Update of the Browsers to the newest version
- Do not order from your work computer (Because often there are some very strict security policies on work computers, which can block the ordering process)
- Choose another payment method if the one you chose doesn't work.